Privacy Policy

Last Modified: May 24th 2018..

We at Vivacity Marketing are committed to protecting your privacy. This Privacy Policy applies to our website www.vivacitymarketing.com.au. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website or join the newsletter list.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at vanessa@vivacitymarketing.com.au.

Use of the Weekly Marketing Tip of the Week Newsletter

Our online Weekly Marketing Tip of the Week Newsletter,  is an opt in newsletter, where Vivacity Marketing uses a newsletter  to create and share marketing tip and advice. The information added to the Weekly Marketing Tip of the week, by site visitors providing their contact information via opt in form on the website, is stored and managed on our service providers’ servers. This information is then used to email each of the subscribers on the list, each week with the Weekly Marketing Tip of the Week newsletter.

Use by Vivacity Marketing

Information that we collect and manage using the newsletter opt in, is for our own marketing belongs to us and is used, disclosed and protected according to this Privacy Policy.

Information We Collect

When You Visit our Websites

You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites or register for the Weekly Marketing Tip of the Week newsletter, we request that you provide Personal Information about yourself.

“Personal Information”

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.

Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information.

Log Files

When you use our services our view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, access times and referring website addresses. This information is used by Vivacity Marketing for the operation of the Weekly Marketing Tips Newsletter, to maintain quality of the service, and to provide general statistics regarding use of the Vivacity Marketing Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Information we collect from third parties

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

Information About Children

The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at Vanessa@vivacitymarketing.com.au so that we may delete the information.

How We Use Information We Collect

Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Weekly Marketing Tip of the Week Newsletter are obligated through our agreements with them to comply with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

  • Improve your browsing experience by personalizing the Websites
  • Send Vivacity Marketing content to you which we think may be of interest to you by email, or other means and send you marketing communications relating to our business;
  • Send information to you regarding changes to our Customer Terms of Service, Privacy Policy, or other legal agreements
  • Meet legal requirements.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party e.g. share details to an event in the weekly newsletter.

We use the information collected through our Weekly Marketing Tip of the Week newsletter,  by our customers for the following purposes:

  • to provide the weekly newsletter
  • to respond to customer requests

Legal basis for processing Personal Information (EEA visitors only)

If you are a visitor/customer located in the European Economic Area (“EEA”), Vivacity Marketing is the controller of this data, gathered when you subscribe to the Vivacity Marketing Tip of the Week.

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

Customer Testimonials and Comments

We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share button.  These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are hosted directly on our Websites.

External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Public Forums

We offer publicly accessible blogs. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing” below.

Retention of Personal Information

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information, and then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How we Share Information we Collect

Service Providers

The information that we collect from subscribing to the Weekly Marketing Top Tip Newsletter, is shared with MailChimp, as we send our weekly newsletter via this service provider.  In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

Cookies

Vivacity Marketing and its partners use cookies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. This information is used in Google Analytics purely to analyze trends on the Vivacity Marketing Website.

How to Access & Control Your Personal Data – Reviewing, Correcting and Removing Your Personal Information

You have the following data protection rights:

  • You can request access, correction, updates or deletion of your personal information.
  • You can simply opt out of the Weekly Marketing Tip of the Week newsletter by clicking on the unsubscribe link at the bottom of the weekly email.

If you have any concerns or questions please contact:  vanessa@vivacitymarketing.com.au with teh subject line as  Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable time frame and notify you of the action we have taken.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at Vanessa@vivacitymarketing.com.au  Attention: Privacy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: vanessa@vivacitymarketing.com.au